Building a Clay Workflow: Step-by-Step Guide for B2B Outbound
How to build a Clay workflow for automated B2B lead generation: waterfall enrichment, Claygent research, personalization, and outreach tool integration.
What Is a Clay Workflow?
A Clay workflow is a table that automatically collects, enriches and transforms data. Think of Excel, but every column can automatically pull data from the internet, query APIs, or run AI research.
Typical workflow:
Import (LinkedIn, CSV, CRM)
→ Enrichment (email, company data, tech stack)
→ AI Research (news, pain points, personalization)
→ Personalization (email draft per lead)
→ Export (Instantly, HeyReach, HubSpot)
Step by Step: B2B Outbound Workflow
Step 1: Import Leads
Sources:
- LinkedIn Sales Navigator (via Chrome extension)
- CSV upload (existing lists)
- CRM import (HubSpot, Salesforce)
- Clay’s own database
Tip: Start with LinkedIn Sales Navigator. Filter by:
- Industry, company size, region
- Role (VP Sales, Head of Marketing, CEO)
- Job postings as a buying signal
Step 2: Waterfall Enrichment
Clay’s core feature. Instead of using one data source, you configure a cascade:
Email waterfall:
- Apollo.io (cheapest credits)
- Hunter.io (good catch-all detection)
- Cognism (strong DACH data)
- Dropcontact (EU-focused)
- FullEnrich (backup)
Company waterfall:
- Clearbit (company data, tech stack)
- Apollo (company size, funding)
- LinkedIn Company (most current data)
Result: 85-95% email hit rate instead of 60-70% with a single source.
Step 3: AI Research with Claygent
Claygent automatically researches each account. Example prompts:
Recent news:
“Find the most recent press release or news about {Company} from the last 3 months. Give a summary in 1-2 sentences.”
Pain point identification:
“Based on {Company}‘s job postings and website: what problem are they currently trying to solve? Answer in one sentence.”
Competitor check:
“Does {Company} already use a tool for {Category}? Check the website and technology data.”
Personalization hook:
“Find a concrete, current reference point for a sales email to {First Name} at {Company}. No generic filler.”
Step 4: Email Personalization
Using the research data, Clay generates personalized emails:
AI column prompt:
Write a cold email to {First Name} ({Role}) at {Company}. Use this research: {Claygent output} Reference result: {Case Study} Tone: professional, direct, no filler. Max 4 sentences. Close with a simple yes/no question.
Example output:
{First Name}, {Company} recently {concrete reference from research}. Right in this phase, {Reference Company} automated their outbound — result: {result with numbers}. Worth 15 minutes to check if this fits {Company}?
Step 5: Export to Outreach Tools
Clay exports finished leads directly to:
- Instantly — email sequences start automatically
- HeyReach — LinkedIn campaigns start
- HubSpot — contacts get created in the CRM
- Webhooks — any integration via n8n/Make
Best Practices
Save credits
- Optimize waterfall order: cheapest sources first
- Only enrich relevant leads (filter before enrichment)
- Write Claygent prompts precisely (fewer tokens = fewer credits)
Data quality
- Email verification as the last waterfall step
- Duplicate check before export
- Import bounce data back into Clay
Scaling
- Start with 50-100 leads per workflow
- Scale to 500-1,000 only after validation
- Review AI output regularly
Typical Credit Consumption
| Action | Credits per lead |
|---|---|
| Email waterfall (3 sources) | 3-5 |
| Company data enrichment | 1-2 |
| Claygent research | 2-5 |
| AI email generation | 1-2 |
| Total per lead | 7-14 |
With Clay Starter ($149/mo, 2,500 credits): approx. 180-350 leads/month With Clay Explorer ($349/mo, 10,000 credits): approx. 700-1,400 leads/month
Conclusion
A Clay workflow turns a LinkedIn list into personalized, send-ready outreach campaigns — automatically. The effort is in the initial setup (2-4 hours). After that, new leads flow through the pipeline in minutes. For B2B teams serious about scaling, Clay is the central platform everything else is built on.
Common questions
What is Clay and why do I need it?
Clay is an enrichment and automation platform for B2B outbound. It combines 75+ data sources (waterfall enrichment), AI-powered account research (Claygent), and workflow automation in one tool. Clay is the 'intelligence layer' between your data sources and outreach tools.
What does Clay cost?
Clay Starter: $149/month (2,500 credits). Clay Explorer: $349/month (10,000 credits). Clay Pro: $800/month (50,000 credits). Credits are consumed for enrichment requests and AI calls. A typical B2B workflow uses 5-15 credits per lead.
What is waterfall enrichment?
Waterfall enrichment queries multiple data sources one after another until the desired information is found. Instead of relying on a single source (e.g., only Apollo), Clay checks Apollo first, then Cognism, then Hunter, then further sources — until the email is verified. This raises the hit rate from ~60% to ~90%.
What is Claygent?
Claygent is Clay's AI agent that automatically researches the internet. You give it a task like 'Find this company's most recent press release' and Claygent searches websites, news and LinkedIn to find the answer. Ideal for automated account research.