Use cases

What the system actually does.

A use case is something that runs on its own: a trigger, a mechanism built from the building blocks, an outcome. Below are 11 of them in two groups, each with what has to be connected beforehand and what comes out at the end. None is a bespoke build.

What that looks like

From one sentence to a running campaign.

One example, step by step: you say in Command what you want. A table comes out of it, its columns run one after another, and whatever passes the gate gets enrolled.

YouReach out to every company currently hiring for a sales role.

CommandI will create a table, attach the signal source and build the columns from left to right.

CompanySignalICP fitEmailOpenerSequence
Hanseatic Logistik 3 roles · sales fits verified job ad enrolled
Nordwind Energie 1 role · SDR fits verified growth enrolled
Kranz Maschinenbau 2 roles · KAM no fit stopped

Gate: only continues where ICP fit says "fits"

Each column is a typed action per row. The gate sits on a column to its left, so a company that does not fit stops costing money.

YouBuild me a playbook from our 30 best customers.

CommandI will read the closed deals, derive the knowledge and store it with versions.

ICP B2B logistics, 50 to 500 staff, DACH v1
Persona Head of sales · managing director v1
Buying signal Job ad for a sales role v1
Messaging angle An open role costs pipeline v1
Proof 2 cases from the same industry v1

Knowledge is versioned. What works in outreach later proposes a revision of the asset, and you approve it.

YouConnect our HubSpot and write the results back.

CommandConnected. I will add a column that writes to the CRM per row.

HubSpot connected Instantly connected LinkedIn connected
CompanyStatusCRM
Hanseatic Logistik meeting deal created
Nordwind Energie interested contact updated

Credentials stay in the workspace as a reference, never in plain text in the column. The same connection is then usable in a workflow too.

Inbox

"Sounds interesting, do you have time next week?"

M. Petersen · Hanseatic Logistik
  1. Detected reply to step 2
  2. Classified interested · wants a meeting
  3. Drafted two slots proposed
  4. Booked Tue 10:00 · in the calendar

The sequence stops on a reply automatically. Anything ambiguous goes into approval rather than out the door.

Find new demand

There is no contact yet. The system looks for the trigger and turns it into outreach that names a reason.

5

Your community to pipeline

Whoever reacts to your own LinkedIn posts is a lead, and gets treated as one.

Triggered by
Someone likes or comments on a post from your profile.
Worth it for
Founders and sales leads who already post on LinkedIn and watch the reach go nowhere.
Outcome
Reactions to your own posts become qualified, contacted leads, with the post itself as the opener.
LinkedInEmail TabelleSequenzWissen
How it runs, in 5 steps
  1. The reactors become rows A table bound to the person pulls the profiles of everyone who reacted to your posts. A schedule keeps fetching new reactions on its own once a new post goes out.
  2. Fill in what is missing Each profile gets company, role, company size and a verified email address. What one provider cannot deliver, the next one in the waterfall tries.
  3. Check against your ICP A qualification step scores every person against the stored ideal customer profile and sets a gate. Anyone who does not fit does not move on, and stops costing money.
  4. The post becomes the opener The outreach refers to the exact post the person reacted to, and to what they said. That is the difference between cold outreach and joining a conversation that already happened.
  5. Enrol and let them reply Qualified people enter a sequence across LinkedIn and email. Replies are detected, classified and answered, and a request for a meeting gets booked.

Connected beforehand: A connected LinkedIn profile · Posts that actually get reactions

Post to pipeline

Whoever writes a widely read post in your market has reach and a stated view on your topic, which makes them a better lead than the people who only hit like.

Triggered by
A post on your topic performs unusually well: many reactions, many comments.
Worth it for
Vendors whose buyers speak publicly about their field: B2B software, consulting, agencies, specialist services.
Outcome
The authors of those posts enter outreach qualified, with their own post as the opener.
LinkedInEmail TabelleAgentSequenzWissen
How it runs, in 6 steps
  1. Find the right posts An agent watches your topic area and flags posts getting unusual traction. Not every post is a find. What you are looking for is reach on your topic, not reach as such.
  2. Author and reactors arrive separately For a given post the source returns both: the person who wrote it, and the people who reacted. The author carries the value POST_AUTHOR in the interaction type column.
  3. The gate on POST_AUTHOR This is exactly where the two plays part ways. This one filters on POST_AUTHOR and leaves the reactors alone. The author took a public position, the likers only nodded.
  4. Enrich and check against the ICP The person gets company, role, size and a verified email address. Then they are scored against your ideal customer profile, because reach alone does not make a buyer.
  5. Their own post is the opener The outreach refers to what the person wrote, to their argument rather than their job title. Someone who takes a public position expects disagreement or a follow-on, not a pitch.
  6. Enrol across two channels LinkedIn and email run in one sequence. Replies are detected and classified, and whoever replies on one channel stops being contacted on the other.

Connected beforehand: A connected LinkedIn profile · Named topics or search terms to watch

Signal-based outbound

It is not who belongs to the target group that gets contacted, it is whoever has a reason right now.

Triggered by
A buying signal fires: funding round, job posting, technology change, a new executive.
Worth it for
Teams with a large addressable market where timing decides the reply rate.
Outcome
Outreach at the moment of the trigger instead of in list order, with the trigger as the opener.
EmailLinkedIn WorkflowTabelleSequenzWissen
How it runs, in 5 steps
  1. The signal gets named What counts as a buying signal for you is written into the workspace knowledge. That is not a setting in the code, it is an entry you can change when your market changes.
  2. A workflow listens for it A workflow hangs off that exact event. It does not run on a schedule, it runs when the signal fires, and only then.
  3. Check first, act second Before any action the gates run: unsubscribe, blacklist, contactability, caps. A signal is a reason, not a free pass.
  4. Enrich and classify The company in question and the right contacts are fetched and scored against the ICP. A signal at a company that does not fit leads nowhere.
  5. Outreach that names the reason The copy names the concrete trigger. Not 'we help companies like yours', but the reason this message arrives right now.

Connected beforehand: At least one signal source being watched · A stored ideal customer profile

Lookalikes from your best customers

Instead of inventing an ideal customer profile, derive it from the customers you have already made happy.

Triggered by
You have a handful of customers you want more of.
Worth it for
Anyone whose ICP is currently described from the gut, which is almost everyone.
Outcome
A target list resembling your best existing customers, contacted over email and LinkedIn at once.
EmailLinkedIn WissenTabelleSequenzPlaybook
How it runs, in 6 steps
  1. The ICP comes from real data What your best customers have in common is derived from them: industry, size, region, technology, the role of the decision maker. The result lands in the workspace knowledge, where it can be read and changed.
  2. Search for lookalikes A lookalike source finds companies matching that pattern and attaches them as rows. The source keeps running on a schedule if you want it to.
  3. Verify against the ICP Resemblance is not proof. Every company found is scored against the derived profile, and only what passes moves on.
  4. Find the right people Each company gets the contacts in the role that decided at your existing customers, not just any contact but the same function.
  5. Two channels, one plan Email and LinkedIn run inside one sequence, not in two separate tools. Whoever replies on one channel stops being contacted on the other.
  6. Scale the winner Which variant, which industry and which opener actually produce meetings is in the workspace numbers afterwards, and becomes the basis for the next round.

Connected beforehand: A list of your best existing customers

Ad audiences built from real signals

The same qualified list that feeds outbound becomes the audience for LinkedIn and Meta ads.

Triggered by
A table holds qualified companies or people.
Worth it for
Marketing teams running ads who currently target interests instead of real lists.
Outcome
A custom audience of people who match your ICP, rather than one a platform suggests to you.
LinkedInEmail TabelleWissenIntegration
How it runs, in 5 steps
  1. The list exists anyway You do not need a second process. The rows researched, enriched and scored against the ICP for outbound already are the better audience.
  2. Qualify before the ad spend Gate first, export second. Anyone outside the profile costs neither a message nor a click.
  3. Push it to the ad account The checked rows go into the ad account as an audience. Not interest targeting, but named companies and people.
  4. Both channels on one message The ad uses the same opener as the sequence. Whoever gets the message sees the ad, and the other way round.
  5. Measure it back Someone replying after seeing an ad is the same lead in the workspace. The ad's contribution becomes visible instead of disappearing into the ad account.

Connected beforehand: An ad account (LinkedIn, Meta or another)

Activate what you have

The data already sits with you, in the CRM, in a list, in an inbound request. The system gets out what is in there.

6

WhatsApp qualification and booking

The channel people actually reply on, with qualification and booking inside the same conversation.

Triggered by
A lead has opted in or come to you, and a mobile number is on file.
Worth it for
Sales teams with short decision paths: trades, energy, local services, retail.
Outcome
A qualified meeting confirmed in the calendar, without anyone chasing by phone.
WhatsAppEmail SequenzAgentWorkflow
How it runs, in 5 steps
  1. The opener is short WhatsApp does not tolerate email length. The first contact is a question, not an introduction, and it passes the same gates as every other channel.
  2. The reply gets classified Replies are read and sorted: interest, question, wrong person, refusal. A refusal ends the sequence immediately and puts the lead on the exclusion list.
  3. Qualify in the conversation Instead of a form, an agent asks the two or three questions that decide fit for you, inside the running chat and in your tone of voice.
  4. Book the meeting there and then If it fits, the booking link goes out with concrete slots. The booked meeting lands in the calendar and in the CRM with no step in between.
  5. A human takes over when it matters Anything ambiguous goes into the queue rather than out the door. You approve, and the system does nothing consequential unasked.

Connected beforehand: A connected WhatsApp account · A connected booking tool (cal.com or Calendly)

CRM reactivation

The lost deals in your own CRM are the cheapest pipeline you have.

Triggered by
A deal has sat on lost, paused or inactive for months.
Worth it for
Teams with a grown CRM holding more history than anyone can follow up on.
Outcome
Reopened conversations with contacts you already know, without spending a cent on new data.
CRMEmailLinkedIn IntegrationTabelleSequenzWissen
How it runs, in 5 steps
  1. The CRM is the source, not the target Lost and stalled records are pulled in as rows in a table. No purchase, no enrichment cost for contacts you already hold.
  2. Check what has changed Is the contact still there? Has the company grown? Has the original objection gone away? A contact where nothing changed is no reason for a second message.
  3. The objection becomes the opener Too expensive, no budget, bad timing, went with a competitor. Each of those needs a different approach. The copy is built from the actual reason, not from a template.
  4. Approach gently Existing contacts tolerate less frequency than cold ones. The sequence is shorter, the intervals are longer, and the exclusion list applies unchanged.
  5. Write the results back Replies, meetings and the new status flow back into the CRM, onto the existing record, without creating duplicates.

Connected beforehand: A connected CRM (HubSpot, Salesforce or another)

CRM as the trigger

Every new record is enriched and classified before a human sees it for the first time.

Triggered by
A new contact, company or deal appears in the CRM.
Worth it for
Teams where inbound leads, event contacts or form fills sit untouched.
Outcome
Complete, scored records instead of half filled rows, and a fast response to inbound.
CRMEmail WorkflowIntegrationAgent
How it runs, in 5 steps
  1. The workflow hangs off the event Not a nightly run that goes through everything again, but a response to that one new record.
  2. Fill in what is missing Company data, role, company size, verified email. What one provider cannot deliver the next one tries, and every attempt is logged.
  3. Classify, do not just populate An agent scores whether the record fits the ICP and writes down why. A field with a number and no reasoning helps nobody.
  4. Write back without duplicates The results land on the existing record. No second contact with the same name, no parallel truth.
  5. Hand over when it is urgent If the lead fits and is hot, a notification goes to the person who should take it, with the context rather than just the name.

Connected beforehand: A connected CRM with write access

Understand what your own community cares about

Who follows you and what they react to says more about your market than any survey.

Triggered by
Your posts, and those in your market, collect reactions.
Worth it for
Marketing and founders who publish content and want to know what actually lands.
Outcome
An evidenced picture of who is listening, which topics carry and which phrasing brings replies.
LinkedIn TabelleWissenAgent
How it runs, in 4 steps
  1. Reactions become data Whoever likes and comments lands in a table with company, role and industry, instead of in a notification nobody reviews.
  2. Describe the audience Which roles, which industries, which company sizes. After a few posts there is a profile that was not guessed.
  3. Hold topics against resonance Which post reached whom. The topics that move your ICP often differ sharply from the ones that collect the most likes.
  4. Write it back into knowledge What holds up becomes a messaging angle or a persona in the workspace, and therefore the basis for the next sequence, not just the next post.

Connected beforehand: A connected LinkedIn profile

Enrich an existing list

The list you already have is usually only half as useless as it looks.

Triggered by
An event list, an export, a grown spreadsheet, with gaps.
Worth it for
Anyone sitting in front of a list that has names in it but no reachable addresses.
Outcome
A complete, verified and prioritised list, with the cost visible before you start.
EmailLinkedIn TabelleWissen
How it runs, in 5 steps
  1. Import rather than source The list becomes rows in a table. Duplicates surface there instead of being contacted twice later.
  2. Close the gaps Missing company data, roles and email addresses are filled in, through a waterfall across several providers, so one blank is not the end.
  3. Verify the addresses Every email is checked before it is used. A derived address is a guess, and guesses ruin deliverability.
  4. Dry run first, paid run second A trial on ten rows shows what comes out and what it costs. Only then does the whole list run, under a cap you set.
  5. Prioritise instead of contacting everyone The enriched rows are scored against the ICP. What does not fit is not contacted, which saves budget and protects the domain.

Connected beforehand: A list as CSV or export

Is it all running? Sequences, agents, automations

The important question in operations is not what you could build, but whether what you built is running right now.

Triggered by
The daily check, or a deviation that stands out.
Worth it for
GTM engineers and RevOps keeping several systems running at once.
Outcome
An evidenced state rather than a feeling: what ran, what stalled, what did nothing and why.
EmailLinkedInCRM WorkflowAgentTabelle
How it runs, in 5 steps
  1. Is it even sending? The first question, and the one answered wrongly most often. A green run does not mean anything went out. A dry run simulates, and exactly that has left campaigns quietly idle before.
  2. Where are rows stuck Which enrolments stalled, which steps are overdue, which cells errored. With the reason, not just the count.
  3. Are the agents doing their job What an agent decided is in the run report, along with the tools it called. A judgement without a reason is a finding, not a result.
  4. Is the automation working Not whether the workflow fired, but whether anything was different afterwards. Replies, meetings, pipeline, held against the effort.
  5. Repair before you extend A stalled sequence costs more than a missing feature. What is not running takes priority over anything you could additionally build.

These are starting points, not stencils. Each one is pulled onto your ideal customer profile, your channels and your tone of voice inside the workspace, and whatever works flows back into the workspace knowledge.

What they all share

The same building blocks, the same brakes.

No case is a special path

Table, sequence, workflow, agent, knowledge. Every case is made of the same building blocks, only wired differently. That is why each one can be changed without anyone touching code, and why two of them can be combined.

The gates always apply

Unsubscribe, exclusion list, contactability, sending windows and caps sit in front of every send, in every case, on every channel. A case can enrich, search and write to the CRM. None of them sends past the brakes.

Dry run first, paid run second

Every case can be trialled on ten rows before budget moves. What the run will cost is shown up front, not afterwards on the invoice.

The human approves

Consequential steps go into approval rather than out the door. You decide what the system may do, and you see in the interface what it did.

Which one is yours?

30 minutes: we look at your target group, your CRM and your channels and tell you which of these 11 use cases will carry first for you.